Help And FAQs
Outstation Trip / Out of City use:
Here you need the car to visit places or cities outside the pickup city. There is a driver allowance charged for each day when the car is used for outstation travel. For every city from where the trip started, there is a minimum number of kms per day that the customer will be charged in case the total kms for the entire outstation trip (i.e., the total kms to and from the same city) is less. Any extra km over the km limit provided at the time of booking will be charged at the rate as applicable for that car in that city from where the outstation trip originated. One big difference between Local and Outstation trips is that in Outstation trips, the car is available for the entire calendar day and the costing is based only on kms usage.
Local Trip / Within City use:
Here you need the car to visit places within the city limits of the pickup city. The car service is provided for half day (4hrs/40 kms) or full day (8hrs/80kms). Any extra hour and extra km is charged at the rate applicable for that car in that particular city. If the car is used beyond 10:00pm, then there is a driver allowance charged for that day.
Airport / Railway station transfer:
Here you need to be picked from airport/railway station and dropped somewhere within the pickup city or picked somewhere within the pickup city and dropped to the airport/railway station. We offer flat rates within city limits.
How is the itinerary confirmation provided?
The moment the user enters the credit card information and the credit card is approved, the confirmation page shows the Reservation ID which can be used for any future references. Also, a confirmation mail is sent for your record to the email address provided immediately with the details of the itinerary.
How do we ensure your on-road safety?
For on-road safety, we provide cars which are less than 2years, clean, well maintained cars and hire only courteous and experienced chauffeurs well versed with regional routes. Our Chauffeurs are reliable, and trained to drive safely; so, you can feel relaxed and comfortable about your safety while riding one of our rental cars.